How to send an SMS message

How to access your SMS messaging from 'Consult Requests' or 'PatientsPRO'


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sending sms

Steps to Sending an SMS through 'Consult Requests' (Basic or Pro)

Step 1 - Go to 'Consult Requests' in your left-hand menu

Step 2 - Click on the patient's status (i.e. 'Awaiting Consult') 

Step 3 - Click 'Start an SMS conversation'

  • This will bring you to the messaging section, where you can send your desired message. 

Steps to Sending an SMS through 'PatientsPro' (Pro only)

Step 1 - Go to 'PatientsPro' in your left-hand menu

Step 2 - Click the little 'message' icon in the same row as the patient you wish to contact

  • This will bring you to the messaging section, where you can send your desired message. 

You can always come back to a previous conversation you or a teammate has started with a patient by clicking on 'Messaging' from the left-hand menu.