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Consultation Questions
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Advanced Account Help
Compatibility
Patient FAQs
Updating Your Account Status
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Help Center
FAQs
Setup & Onboarding
Account Set-up
Widget
Settings
Marketing
Virtual Consultation
Consult Requests
SmileSnap Pro Features
Live Video
Recorded Video
Other Features
FAQs
Consultation Questions
Basic Account Help
Advanced Account Help
Compatibility
Patient FAQs
Updating Your Account Status
FAQs
Frequently asked questions about the software, compatibility, patient interaction and troubleshooting.
Consultation Questions
How do I Delete a Patient?
How Do I View and Re-send a Treatment Plan?
How Do I Add Existing Patients to SmileSnap?
How Do I Download Patient Pictures to my Computer?
Why do Some Consults Have no Photos?
How do I Assign a Specific Team Member to a Consultation?
See more
Basic Account Help
How do I Use LiveChat?
How Do I Change My Credit Card on File?
How Do I Reset a User Password?
Can the Patient See the Map on our Admin Page?
How Do I Log Into My SmileSnap Account?
See more
Advanced Account Help
How Can I Receive Notifications on Slack?
How Do I Change the Email Address that My SmileSnap Emails to My Patients Come From?
How Do I Connect Google Analytics to my Account?
How Do I View My Data in Google Analytics?
How Do I Send SmileSnap Alerts to Slack?
Why Am I Still Receiving Notifications to My Cell Phone After Turning Them Off?
See more
Compatibility
Which Browsers are Supported by SmileSnap?
What is SSL and Why do I Need it?
