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SmileSnap Pro Features
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FAQs
Consultation Questions
Basic Account Help
Advanced Account Help
Compatibility
Patient FAQs
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Help Center
FAQs
Setup & Onboarding
Account Set-up
Widget
Settings
Virtual Consultation
Consult Requests
SmileSnap Pro Features
Live Video
Recorded Video
FAQs
Consultation Questions
Basic Account Help
Advanced Account Help
Compatibility
Patient FAQs
FAQs
Frequently asked questions about the software, compatibility, patient interaction and troubleshooting.
Consultation Questions
How do I Delete a Patient?
How Do I Re-send a Treatment Plan?
Why do Some Consults Have no Photos?
How Do I Add Existing Patients to SmileSnap?
How Do I Download Patient Pictures to my Computer?
How do I Assign a Specific Team Member to a Consultation?
See more
Basic Account Help
How Do I Log Into My SmileSnap Account?
How Do I Add my Billing Information?
How Do I Reset a User Password?
Can the Patient See the Map on our Admin Page?
Advanced Account Help
How Do I Downgrade My Paid Subscription?
How Do I Pause My SmileSnap Subscription?
How do I Upgrade to SmileSnap Pro?
How Do I Change my Billing Information?
How Do I Cancel my SmileSnap Subscription?
How Do I Connect Google Analytics to my Account?
How Do I View My Data in Google Analytics?
How Do I Send SmileSnap Alerts to Slack?
Why Am I Still Receiving Notifications to My Cell Phone After Turning Them Off?
See more
Compatibility
Which Browsers are Supported by SmileSnap?
What is SSL and Why do I Need it?
