Setup & Onboarding
- How to Set Up Team Account Managers
- How to Set Up Treatment Plans
- How to Activate Your Patient Portal
- How to Test your Widget Before Integrating
- How To Add Practice Locations
- How to send an SMS message
- How to view a consult that was sent to a patient
- How to Send a Patient their Treatment Plan
SmileSnap Pro Features
- How to Launch an Instant Live Video Session
- Troubleshooting audio and video issues during your video calls
- How to Send a Recorded Video with your Treatment Plan
- How to Schedule a Video Consultation
Frequently asked questions about the software, compatibility, patient interaction and troubleshooting.
- How Do I Change My Credit Card on File?
- What is SSL and Why do I Need it?
- How Do I View and Re-send a Treatment Plan?
- How Do I Add Existing Patients to SmileSnap?
Answers that patients commonly ask, and answers you can send or explain to them.
- How Do I use the Same Email For More Than One Family Member?
- How do I Access & Login to My Patient Portal?
- How Do I Start My Scheduled Video Consultation with My Doctor?